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What is inside the
member's area?
Do you offer a satisfaction guarantee?
What kind of support can I expect?
Are there any per-download fees?
Can I cancel my membership?
Is my registration secure and confidential?
How do I figure out which product to download?
How long will it take to download a product?
I thought the software was free. Why am I being asked to pay?
Does it matter that I connect to the internet through a proxy?
How do I install your programs (what's a .ZIP file)?
I try to download, but all I get is a Server Error?
My web browser asks me if I want to save or open the file. What should I do?
I downloaded a file and it wont play on my MP3 player?
I've finished reading the FAQ. How do I sign up?
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